On August 2nd, 2014 I got a mail from Jumia informing me that they have moved their affiliate program to a new platform (yet again). A week or so later, I received another mail with my new account detail. So I decided to check out the new platform, to my surprise there was no data on my account from the previous platform when I logged in.
So I quickly got in contact with their support team to find out why and was told that the new platform will not include data or records from the previous platform. Apart from that, I was also told that all affiliate links from the old platform have been invalidated, which means no commissions will be paid on them even if I drive sales through them.
I was told to create new affiliate links on the new platform and use them to change all the affiliate links I have embedded on my blog from the previous platform. This is a tedious task because I have lots of Jumia affiliate links scattered all over my blog, to manually begin to change them will takes a very long time.
This is totally unfair, because we will be generating revenue for them without being paid our commission until we have changed all the links to the one from the new platform. What is my guarantee that after changing the links today that Jumia won’t move to a new platform tomorrow? After all this is the third time or so that Jumia has changed platforms for its affiliate program.
So I suggested a linking method that will make it all easy for every blogger or affiliate marketer out there promoting Jumia products for commissions. I suggested to them that they implement the DirectLink URLs just as we have in Konga affiliate program.
The DirectLinks allow you to use links with no additional parameters in the URL. Basically, you add your blog URL as a wildcard *.yoursite.com* to the affiliate program, then when approved the product URL can serve as your affiliate link without having to create affiliate links every time you want to promote a product.
The DirectLink URL *.yoursite.com* will match every other link parameter on your site such as
That way you don’t even have to create affiliate links, you can simply copy the product URL straight to your site and your sales can still be tracked and your commissions paid. This is one reason I prefer Konga affiliate program though.
But Jumia won’t take my suggestion. They prefer we drive sales from our old links without being paid our commissions.
Apart from this, the Jumia affiliate program interface is a little bit complicated to use. A lot of people are complaining they can’t create links easily using this new platform.
These are the reasons why i dropped Jumia affiliate program for Konga affiliate program.
So I have decided to only use the Konga affiliate program. Konga affiliate program is quite easy to use unlike the Jumia affiliate program.
What challenges are you facing with the Jumia affiliate program?
What do you think about the changes, how has it affected you as a blogger or affiliate marketer?
Between Konga affiliate program and Jumia affiliate program, which is best for you? Which works for you and why?
Let me hear your thoughts on this, use the comment form below to share with me.
Nice move brother!
Its so sad to learn of this experience with Jumia. It will discourage many might want to sign-up with their affiliate program! For Jumia to be generating sales with the old links and not paying commissions to publishers is sneaky! Thanks for sharing this, I will think twice before signing up with such program!
I shared this comment in kingged.com where I found this article
Bro! Samething happened to me. I had to edit over 100 articles on my blog. Jumia still pays sha! Atleast, I have been receiving good earnings from them
To me Jumia affiliate program sucks. I registered for their program nothing less than 5 times after my previous account disappeared mysteriously with no trace. All i do get from them is, your application is under review with no email notification whether i’m considered or not.
All is well bro… konga was somehow to me , so am giving jumia a trial now… i pray they wont move their affiliate site anytime soon .
Ugo Oliver says
I have accrued over 50K on jumia but I am yet to get paid…Its my first time trying them out since June this year! I was wondering if you have an idea how long it takes to get paid by Jumia…Its bin like 3Months now and the earnings is still counting
Good post, however I’ll try both and see which one works best for me. Cheers!
Kate Ola says
I think right now Jumia Offers better commissions than konga.