Using the WhatsApp web client for business

WhatsApp is one of the largest messaging networks in the world. Unlike most other messaging apps, however, it doesn’t have a desktop client. The latest update is designed to address that issue, enabling users to communicate using a Chrome browser and the latest version of WhatsApp on their phones. In turn, not only will this feature enable users to type much faster and to get their messages across in a shorter period of time, but it also allows quite a lot of interesting things to be done by some.

WhatsApp for Web

The latest update adds a new menu to the Settings window: WhatsApp Web. To use this new feature, you must first open the web interface – available at web.whatsapp.com – using a Chrome browser.

Once the page is opened, you will see a QR code on screen. Tap on the WhatsApp Web menu on your phone and use it to scan the QR code. The process of connecting to the WhatsApp server is done seamlessly. You can now chat on your computer.

WhatsApp for Web is yet to have the capabilities to operate on its own. You still need to have your phone connected to the Internet in order for the web version to work. Experts are saying that an advanced virtualization technology is used to enable the web version of this messaging app.

The feature is also not available to iOS users yet, and will only work with Google Chrome. WhatsApp said it will be releasing more updates in the near future, enabling its web messenger to more users across the globe.

Businesses’ Take on WhatsApp’s Latest Update

Businesses are already reacting to the later iteration of WhatsApp. Indie brands are beginning to use WhatsApp to cater to their customers, offering customer support and after-sales services to WhatsApp users. The web version of WhatsApp does make communicating with multiple users very easy to do.

It would be interesting to see how WhatsApp will grow with future updates already scheduled. Business users, as well as consumers, can expect more features that make this messaging app much more convenient to use.

To put things better into perspective, in the case that you have to discuss with more customers at the same time via Whats App, but you do not want to make them feel like they’re waiting too much to get a reply, the web client is the obvious answer. Additionally, there are also times when you may want to get some work done on a computer, but cannot do so due to your phone buzzing. Instead of answering the messages over on it, simply switch over to the web tab of the new client and that’s where you’ll be able to quickly type up a message, while also not losing track of your work.

To be honest, I would also like to see a chat widget that is displayed on the screen of the computer at all times, so that it will allow users to respond to messages without the need of switching to a new windows. However, until such a feature hits the shelves, we should be happy for the new WhatsApp web client and use it as often as possible to make things easier.

Based on everything that has been outlined so far, what do you personally think about the new web client for WhatsApp? Does it sound like something that you are excited to use? If yes, simply get the newest update for WhatsApp and using it won’t be a problem.